Support & Maintenance
Launching a digital product is just day one. Without proactive maintenance, dependencies become vulnerable, performance degrades, and technical debt accumulates.
Prayosha Technology provides dedicated, SLA-backed support contracts that handle security patches, server monitoring, bug fixes, third-party API deprecations, and feature enhancements.
- + Bug Fixing
- + Performance Optimization
- + Security Updates
- + Server Maintenance
- + Feature Enhancements
- + Third-party Integrations
- + Technical Support
Proactive digital stewardship ensuring 99.99% uptime and worry-free operations.
We maintain automated offsite database backups, rapid disaster recovery protocols, and staging environments to test all updates thoroughly before applying them to production.
Our support agreements feature clear response time guarantees so you know an expert engineer is always on call when you need assistance.
Frequently Asked Questions
Plans include 24/7 uptime monitoring, security updates, core framework patching, automated backups, bug fixes, and allocated hours for feature development.
Depending on SLA tier, critical incident response ranges from 15 minutes to 1 hour, with dedicated engineering communication channels.
Yes. We begin with a code audit to assess codebase health, document architecture, and onboard smoothly into maintenance.
Yes, flexible rollover options are available to support seasonal product roadmaps and feature pushes.
Our monitoring systems alert on-call engineers instantly, triggering immediate triage, root cause analysis, and rapid recovery protocols.